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Conflict Management

Training In Arkansas, Missouri & Tennessee

Our Conflict Management Training Programs at 141 Protection empower participants with essential skills in identifying, addressing, and resolving conflicts effectively. Participants learn communication strategies, negotiation techniques, and mediation skills through interactive learning and practical scenarios to foster constructive resolutions in diverse environments.

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5.0
Based on 291 reviews
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robert depew
04:28 21 Mar 25
The instructor was a very good teacher. He is well spoken and insightful I would recommend this class to anyone wanting to learn cpr.
Timothy Mills
01:15 21 Mar 25
Very clear about expectations on how to currently be aware of the inveitment and check for risk
Jessie Laden
01:15 21 Mar 25
Mr. Logan was an excellent instructor, I will most definitely be attending his class again when it is time to renew my CPR card. My biggest take away was learning how to use my voice and be loud about what I'm doing while preforming CPR
Amie Roddy
01:12 21 Mar 25
Logan was a pnemonual instructor whom taught me CPR. He made sure to explain every step thoroughly!!
Michael Roddy
01:11 21 Mar 25
I like the way he taught the class explaining thoroughly with adults and infants!!
Reagan Taylor
22:05 10 Mar 25
This class was eye opening to how much more information there is when learning about BLS! I definitely feel a confidence boost in my knowledge and skills on BLS when trying to keep the public safe! Thank you so much for the time you took teaching this class! I would definitely recommend!
Amber Thompson
22:03 10 Mar 25
I feel so much better after taking this class with Mr. Lee. I feel very comfortable and confident in what I need to do to help someone. I learned more today than I ever have. Thank you so much!
Lily Watkins
22:03 10 Mar 25
I learned that my safety is very important and one of the more important things to CPR.
Judy Miller
14:29 25 Feb 25
I learned quite a bit. Communication, documentation, be calm as possible to help those helping to stay calmer. Give the best you no matter what!!!!
Cassie Wafford
02:27 25 Feb 25
I learned so much in this training. Very informative. The best trainer I’ve ever taken a class with!
Emma Flippin
01:35 18 Feb 25
I had an amazing experience learning CPR!! I feel so much more confident in my ability to respond to an emergency
Malcolm Milesi
23:43 17 Feb 25
Instructor was outstanding. Very informative. learned much
Madelyn D
23:09 17 Feb 25
This was by far the best CPR class I’ve ever attended! The time spent making sure we understood why we were doing every step and making sure we did it appropriately was above and beyond.
Kaitlenn Maloney
23:09 17 Feb 25
Learned a lot in his class!
Lazell Robinson
23:02 17 Feb 25
Lee was a phenomenal instructor and I learned a lot from my BLS training. And I learned a lot of tactical skills, CPR. I will definitely recommend him as an instructor.
Victoria Matos
02:07 29 Jan 25
Logan is an excellent instructor. Takes safety very seriously. The most important thing is to pause at the door and wait for four seconds. Breathe and get your thoughts together before you approach so you don’t make a mistake.
Andres Gurdian
02:31 14 Jan 25
I learnt a lot that at this CPR Training that I would not be taught at other sessions such as using all senses to assess the risk of the situation, state your intents and actions out loud and to get specific names when assigning responsibilities such as calling 911 and retrieving the AED in order to get a detailed report of the situation and ensure roles are given out clearly. I really enjoyed the style of training and lessons given by the instructor.
LaDasia Mccullough
02:16 31 Dec 24
This was one of the best Training /certifications I have attended and I have attended many in my time. Mr. Lee provides a detailed and more realistic approach to the training. I will definitely attend again. 1000 stars for his teaching methods.
LaDasia Mccullough
02:16 31 Dec 24
This was one of the best Training /certifications I have attended and I have attended many in my time. Mr. Lee provides a detailed and more realistic approach to the training. I will definitely attend again. 1000 stars for his teaching methods.
Daniel Coulson
02:08 31 Dec 24
The class was extremely informative. The instructor was blunt and straight to the point and I would recommend him to anyone willing to actually learn something.

Course Details

Our Conflict Management Training Program at 141 Protection Training is intended to provide participants with the necessary skills to effectively identify, manage, and resolve conflicts in various environments. The following important areas are addressed in this comprehensive course:

Participants will be able to proactively address issues by acquiring an understanding of the various categories and sources of conflict. To facilitate constructive conflict resolution, it is imperative to learn effective communication strategies that promote respectful and transparent dialogue.

Negotiation skills will be enhanced to facilitate collaborative problem-solving and obtain mutually advantageous results. Participants will also be equipped with the necessary tools to assist disputing parties in achieving mutually acceptable resolutions through the examination of mediation techniques.

Participants will be able to professionally manage conflicts by applying the concepts they have learned in practical scenarios through interactive sessions, role-plays, and case studies. Our program, which seasoned instructors oversee, prioritizes cultivating positive relationships and improving organizational harmony by employing effective conflict resolution strategies.

If you need additional information then please click on phone/email button for direct call/email.

Additional Information

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About Us

We're Committed to resolve your conflicts

Our Conflict Management Training Program is about giving people the skills to handle and solve disputes effectively. Our program encourages a proactive approach to conflict resolution by focusing on learning how conflicts happen and how to communicate, negotiate, and mediate. Our interactive sessions and hands-on simulations, led by experienced teachers, give participants the confidence to use the strategies they’ve learned in real life. We are dedicated to creating positive work environments, improving teamwork, and maintaining company harmony using good conflict-resolution methods. Learn how to turn disagreements into chances to work together and grow.

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More About The Conflict Management Training

Conflict management training is vital for workplace harmony and productivity. These programs teach people and teams how to identify, handle, and resolve disputes. Through theoretical and practical activities, participants learn conflict resolution strategies, communication techniques, empathy, and active listening.

Their training includes identifying challenges, mediating disagreements, and finding mutually beneficial solutions. Conflict management training stresses emotional intelligence, recognizing and controlling one’s and others’ emotions.

These programs increase interpersonal skills, minimize workplace conflicts, and boost collaboration and teamwork. Reduced turnover, higher morale, and a better working culture help the organization.

Conflict management training helps resolve conflicts, reduce escalation, and maintain a productive, courteous workplace. Training may increase employee connections, problem-solving, and organizational resilience.

Types of Conflicts

Conflicts in the workplace can develop from several factors, each needing a unique strategy for settlement. Understanding the many sorts of conflict may help individuals and organizations deal with challenges more successfully. Interpersonal conflicts occur between people, intrapersonal conflicts occur within an individual, organizational conflicts involve disputes within or across departments, and intergroup conflicts occur when groups within an organization fight. Each sort of conflict is distinct and requires specialized resolution tactics.
Here are some types of conflicts:

Interpersonal Conflicts:

Conflicts between individuals result from differences in personality, beliefs, or values. Interpersonal conflicts are common in diverse work environments. A personality clash may result from competition or misunderstandings. The key to resolving these conflicts is effective communication and mediation.

Intrapersonal Conflicts:

Conflicts within an individual may involve choices, values, or expectations that are internal to the individual. Conflicts within the workplace can affect a person’s performance and well-being. Self-awareness, counseling, and personal development strategies can help resolve these issues.

Organizational Conflicts:

Conflicts can arise within or between departments or teams within an organization. They can arise from resource allocation, role ambiguity, or competing goals. Structured problem-solving techniques and clear communication channels are critical to resolving these problems.

Intergroup Conflicts:

Within an organization, conflicts can occur between various teams or groups. Resources, priorities, and cultural differences are often at the root of intergroup conflicts. Negotiation, collaboration, and team-building activities can help resolve these conflicts.

Causes of Conflict

Conflicts frequently originate from various underlying factors that break the peace personally and professionally. Poor communication is a key contributor, resulting in misunderstandings and misinterpretations that can exacerbate tensions. Furthermore, personality clashes can lead to long-term friction and conflict without proper management. Recognizing and resolving these issues is critical to creating a productive and respectful atmosphere.

Poor Communication:

Communication issues are one of the most common sources of conflict in every environment. Misunderstandings and insufficient information can lead to misunderstandings and irritation among teammates. When individuals are not on the same page, assumptions and misinterpretations can cause misunderstandings and conflicts.

Differing Values and Beliefs:

Different values and opinions can cause conflict, especially in diverse organizations. When people have strong personal or cultural convictions, their differences might conflict, causing friction. Understanding and appreciating these differences is critical to unity.

Resource Scarcity:

Conflict often stems from resource shortages. When limited resources, such as time, money, or supplies, exist, team members or departments may compete. If not managed appropriately, this rivalry can quickly escalate into war.

Personality Clashes:

Personality conflicts arise when people have conflicting work styles or characteristics. For example, a detail-oriented individual may find it challenging to collaborate with someone with a more broad-based approach. The fundamental differences can produce friction and disagreements.

Best Practices for Conflict Management

Active Listening:

In active listening, you genuinely listen to and try to understand the other person’s viewpoint.

Empathy:

Understanding and sharing another person’s feelings is essential for building trust and resolving conflicts more effectively.

Clear Communication:

Communicating means expressing your viewpoint while staying open to hearing the other person’s ideas.

Finding Common Ground:

Finding common ground with the other side is crucial to building trust and resolving conflicts more effectively.

Frequently Asked Questions

Conflict Management Training teaches strategies to resolve disputes in various settings effectively.

Anyone looking to improve their conflict resolution skills, including managers, employees, and team leaders.

No, 141 Protection offers only in-person courses.

Essential skills include communication, negotiation, mediation, and problem-solving.

Yes, 141 Protection offers customized training tailored to your organization’s needs.

Benefits include improved workplace relationships, increased productivity, and reduced stress.

No, the training is suitable for individuals at all levels of experience.

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